Common questions
Track halal certificates, product certifications, and supplier documents with expiry alerts.
- Does EverdeenDMS certify halal status?
- No. It stores and tracks your halal documents. Certification comes only from the issuing body, such as JAKIM, MUIS, or BPJPH.
- When do reminders go out?
- 30, 7, and 0 days before the expiry date by default, by email and Telegram. You can set other days for a category or for a single record.
- Which files can I upload?
- PDF, JPEG, PNG, WEBP, HEIC, DOCX, XLSX, CSV, and TXT, up to 25 MB each. Every file is scanned for malware before anyone can open it, and the original is never changed.
- Where is our data stored?
- In Singapore.
- Can our ERP update records?
- Yes. Create an API key in Integrations. Your ERP can create and update records through the API and receive webhooks when anything changes.
- What happens when I delete something?
- It can be restored for 30 days. After that it is removed for good.